Our client is one of commercial bank in Cambodia. They are looking for a Branch Manager who will be responsible for overseeing day-to-day business operations of a branch, including supervising all functions of the branch such as sales, services, operations, and administration work within an assigned branch to drive the set targets. He/she will be based in Phnom Penh.

• Ensure staff member in at the branch level meet or exceed customer expectations through excellent customer service including achievement of serving time targets for both telling and sales & service areas.
• Contribute to the development of sound profitable business by creating effective referral networks, including internal business relationships, and other local marketing activities.
• Drive the result for target of deposit, loan, and other cross-sales as defined in branch KPIs
• Proactively market the products to increase public awareness of the branch, products and services to increase public’s trust to the branch.
• Provide induction training to staff members regularly, regular feedback discussion (one-on-one meeting) and encouragement, and maintain open communication at workplace.
• Regularly evaluate the targets – when results fall short of targets, understand why and agree on what to do differently to improve performance.
• Keep a close eye on local competitors – what they do and how they perform and define the strategy to gain market shares in the assigned areas.
• Keep up to date with the bank’s products and marketing campaigns to ensure superior services provided to clients and share with staff members of the branch.
• Manage branch properties and security.

• To Senior Vice President

• Bachelor’s Degree in Finance and Banking or other related fields.
• At least 3 years of experience working in related roles from Commercial Bank.
• Result-driven and passion to succeed.
• Strong interpersonal and communication.
• Be able to communicate in English.
• Proactive, flexible, and good team.