Company
Alphatel Global Sdn Bhd
Alphatel Global Sdn Bhd
Job Detail
Hiring
Employee
Employee
Type of Employment
Full time
Full time
Salary Range
$600 - $800
$600 - $800
Job Category
Customer Support & Client Care
Customer Support & Client Care
Company Industry
Communication
Communication
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Customer Acquisition
Summary of Position
The Customer Acquisition Executive is responsible for acquiring new customers through outbound call. This position is responsible for reaching out to potential customers delivering a sales presentation with passion, commitment, courtesy and professionalism. Additionally, this position uses unwavering customer service and high ethical selling standards.
Main Duties and Responsibilities
- At least 2 years experience in Telemarketing
- Perform outbound call and use social platform to contact customer (list provided) in order to welcome newly registered customer and offer exclusive promotion to the customer.
- To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.
- Assist customers in selecting the services that best suit their technology and communications goals
- Provide excellent customer services and ensure customer satisfaction.
- Work with Marketing Department to plan and execute marketing campaign in order to boost performance
- Collaborate with the team on improving prospecting strategies.
- Prepare working report and perform analysis to evaluate the effectiveness of acquisition programs.
- Meeting department monthly sales target/ Meet Department Monthly Sales Target.
Reporting to
To Project Manager
Other Requirements
- Prefer candidate with experiences in telesales / retention / call center (outbound)
- Excellent communication skills in writing, speaking, listening and cold calling
- Able to converse and write well in Mandarin, Malay and English
- Proven track record of taking ownership and driving results
- Flexible to work under shift.
- Strong working knowledge of Microsoft Office products
- Effective team players who like to work in a fast-paced and dynamic environment.
- Customer-orientated with good interpersonal and communication skills.
- Able to work independently in achieving personal sale target with minimal supervision
- Knowledge related to online gaming industry will be an advantage
Application Deadline
Friday 31 December 2021
Apply to this position
Apply via email
Any enquiries? Call us : 023 22 44 22