Our client is one of the leading hospitality group in Cambodia. Currently, they are looking for a Marketing and Communication Manager who will be in-charge of the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. He/she will be based in Phnom Penh.

• Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications plan. Prepare working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.
• Compares actual achievements against goals on a regular basis and takes corrective action.
• Assists the DOSM in the planning of all mailing activities, and oversees their execution.
• Prepares on a timely basis the monthly sales & marketing "communications" report.
• Supervises and directs photography for advertising, collateral, and public relations purposes in liaison with the Gm’s/DOSM, the advertising agency, and the field marketing department at corporate office.
• Supervises operations of the in-house art department.
• Monitors activities of competitor hotels and trends within the industry.
• Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.
• Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships
• Prepares press releases for appropriate targeted media, locally, regionally and internationally.
• Plays a key role in community and government relations as well as specified VIP’s.
• Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.
• Creates and organizes press promotional activities.
• Conducts targeted press blitzes with appropriate sales and marketing information and has a system of measuring the success of this type of activity
• Ensures press kit information (all formats) is comprehensive and kept up-to-date
• Works directly with Hotel GM’s have a response SOP when responding to all guest feed-back either directly or from all major guest comment websites example, Trip advisor.
• Maintains budget control.
• Has overall control of the Hotels website, for content, functionality, concept and overall look.

• General Manager

• Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
•  The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Understanding written sentences and paragraphs in work related documents.
• Communicating effectively in writing as appropriate for the needs of the audience.
• Needs to have excellent communication and customer relation skills