Our client is one of the 5 star hotel in Cambodia. They are seeking for a Human Resource Manager who will be in charge in planning, managing, controlling, coordinating and participating in Personnel & Training activities such as the administration of benefits. He/she will be based in Siem Reap.

Leadership

• Manages personnel & training division, ensuring compliance with all hotel policies and procedures both local and government regulations pertaining to employment practices
• Develops and implements recruiting and screening systems and procedures in order to attract most qualified candidates for position vacancies
• Coordinates with requisitioning departments in the recruitment of employee following established standards, policies and procedures assists them in the orientation training, development and evaluation of their personnel
• Supervises that staff coordinates in the work plan on safety, hygiene, and harmonious

Administrative Responsibilities

• Monitors the administration of the performance appraisal program and act in advisory capacity to Department Heads of such process
• Maintains and updates files on employee records, legal documents, policies and procedures, and all matter that cover the employees/ hotel relationships
• Prepares and submits periodic reports for Management’s use in accordance with hotel and government requirements such as turnover reports, personnel inventories and accident reports

Technical Responsibilities

• Analyzes hotel manpower requirements in order to recommend on selection and development activities to meet those requirements
• Monitors present and future trends in the local labor situation, social legislation and make recommendations relating thereto
• Reviews personnel policies, procedures, and practices, recommends charges, modification or updating to Management
• Monitors and reviews hotel’s benefits and compensation levels and recommend appropriate changes
• Inspects regularly employee canteen, locker rooms lockers and other employee facilities to ensure they are well operated and maintained
• Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff, and employers
• Maintain professional business confidentiality
• Prepares the annual training plan and implements it
• Perform related duties and special projects as assigned

Commercial Responsibilities

• Counsels hotel personnel as needed in areas such as career planning, training and development, employee relations and legal requirements
• Implements, monitors effective employee relations, and motivation programs in the hotel
• Develops and implements programs to ensure employee security and safety
• Disseminate information affecting employer-employee relations, employee activities and hotel personnel policies and programs
• Coordinates and execute employees’ social, athletic and recreational activities
• Investigates and reviews all disciplinary actions to ensure applicable laws and regulations and procedures are followed

Organization

• Maintain an efficient and effective administrative system
• Ensure that the hotel’s Management System is maintained and executed
• Set HR policies and procedures
• Participate in the hotel’s duty management roster
• Maximize the use of available technology and systems to get results
• Ensure the facilities, equipment and offices under your supervision are maintained in excellent condition

Report to General Manager

• Minimum bachelor degree of administration or related field
• Proven office management, administrative or assistant experience at least 4 years
• Responsible of ensuring at all times with the General Manager and with the necessary interlocutors that all decisions and policies applicable within the property comply with Local government laws
• Knowledge of office management responsibilities, systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work 
• Attention to detail and problem solving skills