Our client is a subsidiary of a well-known American luxury goods retailer with operations across the globe including Belgium, Vietnam, Mauritius, and Botswana. Currently, they are seeking for a Production Manager who will be in is responsible for the daily operations and coordination of the manufacturing department at the site to ensure that the company manufacturing processing flows, practices and philosophies are implemented and adhered to the company quality and standard. He/she will be based in Phnom Penh.

Production

• Ensure that production goals are met in all areas according to plan and specifications
• Execute short term production plan based on long term production plan as received ICPL department ensuring availability of appropriate manpower, tools/equipment and consumables required for the diamond processing
• Works closely with the Quality Control and Grading departments to understand quality issues arising from the production department and to implement policy, practice and processes to eliminate or reduce errors
• Plans with her/his team the production, anticipates problems and suggests corrective actions
• Implement Company’ manufacturing practices and philosophy
• Maintain a normal production output, quality checking of stones in the areas required
• Create and maintain a balanced work flow of stones and head count are met in all areas working closely with ICPL and HR respectively
• To develop necessary reports and reporting systems in order to record and save all the production data for productivity / quality/ cost analysis. Use the same data to provide feedbacks to workers about their productivity and to manage various production steps with the aim to ensuring and reporting exactly the section's productivity, production cost as well as quality
• Keep record of stock and make purchase plans for the necessary tools, equipment and consumable. Track budget for the Production and reporting any abnormality and developing action plan for the same
• To work closely with other support functions in particular HR, Engineering, Purchase departments towards developing effective feedback loop with objective of improving effectiveness
• Continuously strive to raise standards of housekeeping in the production area. Support implementation of 6S methodology

Lead and coach

• Act as a coach, mentor-motivator of his/her team by communicate a clear individual and team goal and value as well as to set plan to manage and improve performance
• Participate in the selection of supervisors and work cell supervisors for the plant

Training

• Coordinate with Regional Production Manager in implementation of training, multiskilling and capability development program across all levels in production as
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  per the relevant training plan to ensure any revision and updates if required due to process changes or proposed process improvements
• Ensure proper allocation of trainees to work cells thereby maintaining balance within work cells
• Ensure production department follows trainings as per the plant training calendar

Communication and Liaison

• Be an active participant and communication liaison between the team, colleagues and management. As a production team member, you point out quality / (production issues), attend meetings, make suggestions to improve
• Liaise actively with inventory control with regards to the logistics planning of the factory, making sure that production is balanced and shipment schedules are adhered to
• Liaise actively with Quality assurance making sure quality standards are met
• Liaise with the workshop making sure equipment issues are communicated
• Antwerp (if required), making sure estimates discrepancies are discussed

Security

• Adheres to security procedures at all times and set the example for her/his team to follow polishers/trainees

Safety

• Ensure production team maintains a safe attitude at work and behave in safe manner to prevent accidents and injuries. Ensure production team strictly adhere to all safe operating procedures as described in policies/procedures and through safety training program

Report to Regional Production Manager

• Bachelor Degree in Engineering or other related fields
• 10+ years of production management operations in middle or senior management role handling team of supervisors and workers
• Good understanding of flow of production processes and workign with support teams like Quality, Finance, HR, IT , Admin etc
• Good statistical/analytical skills
• Practical experience with MS Office
• Excellent team work and communication skills
• Good spoken English and basic english writing ability