បម្រើសេវាកម្មជូនភ្ញៀវ សម្រាប់ភោជនីយដ្ឋាន ផាប់ ឡោញ ប្រកបដោយក្រមសីលធម៌ និងរួសរាយរាក់ទាក់។ យល់ដឹងពីម្ហូបអាហារ និងភេសជ្ជៈ គ្រប់ផ្នែករបស់ក្រុមហ៊ុន។

• Greets guests and presents them with the menu
• Informs guests about the special items for the day and menu changes if any
• Suggest food and beverages to the guest and also try to upsell
• Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system
• Obtaining revenues, issuing receipts, accepting payments, returning the change
• Performing basic cleaning tasks as needed or directed by supervisor
• Filling in for absent staff as needed
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc
• Communicate to the guest and provide assistance with their queries
• Co - ordinate with the baseperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction
• Server food and beverage to the guest as per the course of order
• Observes guests and ensure their satisfaction with the food and service
• Promptly respond to guest with any additional request
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
• Prepare mixed drinks for service to your customers table.
• Properly open and pour wine at the tableside
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort
• Must have some familiarity with basic cooking skills
• Assist basepersons with stocking and maintain the restaurant par stock levels and side station
• Help other areas of the restaurant such as answering telephones and completing financial transactions
• Print closing report and drop the cash with the front office / accounts department
• Tally the Credit Card settlements for the day with the batch closing report from EDC machine
• Close the shift on the POS terminal

មេការហាង (Assistant Manager)

• Previous serving experience required
• Excellent oral communication skills required
• Positive interpersonal skills required
• Can handle local language and English